Returns

Return Policy

We want you to love every item from Brigadoon Home. If something isn’t quite right, we’re here to help.

Returns:
You may return eligible items within 30 days of delivery for a full refund or store credit. Items must be unused, in original packaging, and in resellable condition.

Non-Returnable Items:
Custom orders, sale items, and gift cards are final sale and cannot be returned.

How to Start a Return:
Email us at shop@brigadoonhome.com with your order number and reason for return. We’ll guide you through the process.

Return Shipping:
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Orders:
Please contact us within 5 days of delivery with photos of the item and packaging. We’ll make it right as quickly as possible.

Click this link to make a return account for an easy return.